Posted: Wednesday, May 24, 2017 1:45 AM
Seeking Collections Representative to perform various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. Knows, understands, and adheres to Fair Debt Collections Practice Act, Collection Laws, and Fair Credit Reporting Act. *Communicates with customers regarding reinstatement's, redemption's, and any disputes. Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. Qualified Candidates will have: High school Diploma or GED 2-5 years of experience initiating calls to delinquent customers to collect payments and settle accounts Previous experience in a call center environment Excellent customer service skills Written and Verbal communication skills Preferred skills: Knowledge in the Accounting, Mortgage, Finance industry. Understands and adheres to Fannie Mae (FNMA), FHA (HUD), Veterans Administration (VA), and all private mortgage insurers (PMI) rules and guidelines Knowledge of federal, state, and company policies, procedures and regulations as related to accounting.
• Location: Omaha
• Post ID: 8757733 omaha