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Posted: Monday, June 12, 2017 12:49 AM


Alternate Locations: Omaha, NE (Nebraska)
Relocation assistance will be considered/provided for this opportunity within our company guidelines.
Requisition 26623
About The Company
Lincoln Financial Group provides advice and solutions that help empower Americans to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long:term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had 222 billion in assets under management as of March 31, 2015.
The Role
As the Manager, STD Claims you will manage the claims processes for the Short Term DisabilityClaims team to ensure results. You will be responsible for ensuring the fair, ethical and timely management of all areas of responsibility.
Functional Responsibilities
Consultation and Analysis
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Provides technical direction to claim team members on claims adjudication for Short Term Disability.
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Ensures allSTD claims eligible or ineligible for payment conform to quality, production standards and specifications.
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Ensures claims processing is consistent with applicable policies, regulations, procedures and department guidelines for disability claims.
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Identifies process inefficiencies and cost reductions. Develops and recommends mitigation plans.
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Maintains current and emerging accounting/financial reporting regulatory rules and requirements assess the impact, and collaborates with management to incorporate new trends and developments in current and future strategies.
Communication
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Identifies and communicates claims trends and issues to management.
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Develops and maintains close customer ties, articulates customer needs, keeps priorities in focus with the desires and expectations of the customer.
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Collaborates with sales offices to ensure effective service delivery of claims for assigned area(s) of responsibility.
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Makes presentations to brokers, employers, potential and existing clients.
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Builds effective working relationships with internal and external customers to include brokers, employers and clients.
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May fulfill a leadership responsibility to the team by coaching/mentoring staff and setting a strong example of an ethical and committed employee of our organization.
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Supports and enhances departmental organizational capability by collaborating with management to positively influence changes within area(s) of responsibility.
Leadership
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Manages the claims process forSTD ensuring accurate and timely claim management.
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ManagesSTD Claims team including ensuring workloads are appropriately balanced among team members.
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Approves and makes claim management related financial decisions consistent with company guidelines for disability claims.
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Manages and responds to escalated issues and concerns for assigned area(s) of responsibilities.
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Monitors and evaluates overall metrics for team productivity and takes appropriate action to meet or exceed standards.
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Reviews regular quality audits of forshort term disabilityclaim team members work, analyzes results and counsels staff to bring work to or above standards.
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Builds organizational capability within the claims team including sharing technical expertise and coaching team members.
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Ensures that top talent is hired and retained.
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Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
Requirements
Education
:4 Year/Bachelors Degree or equivalent work experience (4 yrs of experience in lieu of Bachelors)
Experience
:
5 + yrs of experience in short ter

Source: https://www.tiptopjob.com/jobs/67967460_job.asp?source=backpage


• Location: Omaha

• Post ID: 8920343 omaha
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