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Posted: Friday, March 2, 2018 10:34 AM

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Summary of Primary Job Responsibilities:

The CRM Applications Developer will be part of our IT team responsible for building and maintaining multiple enterprise custom applications. The role will support the development of features and enhancements for Salesforce and other CRM applications for Sitel clients to drive organizational efficiency.

The ideal candidate will work closely as part of a team with our internal customers; may act as the Project Manager, Solution Architect, and Business Analyst in a collaborative environment.


  • Develop application code using VisualForce pages and Apex to ensure that the design specifications are met.
  • Collaborate to identify solutions for business requirements and lead technical requirement gathering sessions.
  • Assist in ongoing maintenance and production support of existing applications.
  • Assist with CRM and Salesforce Administrator tasks as needed.
  • Maintain currency with Salesforce development best practices and knowledge by researching and completing training courses.
  • Train other team members on Salesforce development practices as needed.

Qualifications/ Abilities:

  • 3-5 years CRM applications development experience.
  • 1 or more years of (link removed) developing experience required.
  • 1 or more years experience with (link removed) administration.
  • Experience handling complex Apex/Visualforce development with high level of quality.
  • Must be able to demonstrate a track record with Agile or Waterfall implementation techniques.
  • Hands on experience with web application development utilizing C# or VB.Net, ASP.Net, JavaScript, AngularJS, NodeJS, etc.
  • Proficient in Microsoft SQL Server, Oracle, and/or other databases.
  • Knowledge of SOQL and Salesforce record indexing.
  • Experience in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Project management experience/skills.
  • Strong orientation to detail, process, and prioritization
  • Proven experience performing independently and as part of a cross-functional team in a fast-paced environment.
  • Excellent verbal and written communication and interpersonal skills.
  • Creativity, resourcefulness, and ability to think outside of the box.

Education and Certifications:

  • Bachelors Degree in Business or Technology field or equivalent work experience.
  • Salesforce Developer Certification, a plus.


10% US Travel

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• Location: Omaha

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