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Posted: Thursday, March 1, 2018 12:16 AM

Job Description Get your career off the ground with this Helpdesk Technician position! Do you love computers? Would you enjoy working in a fast-paced but casual environment? We are a well-established Managed Services Provider in SW Iowa looking for motivated and energetic candidates who desire to learn on the job. Salary range is $30-40K (an hourly position and with overtime, potential to earn in the mid $40’s for the year). Our ideal candidate has a love of technology and some experience with Windows Operating Systems and networking fundamentals. Good communication skills, a willingness to learn and the ability to think on your feet are also desired. Responsibilities: · Provides “ownership” of assigned problems through final resolution. · Provide technical support and guidance to end users · Install new software, upgrades, and resolve software related problems · Set up, configure, and support LAN, WAN and wireless networks · Identify, research, and resolve technical problems · Respond to telephone calls and requests for technical support · Document, track and monitor the problems to ensure a timely resolution Position Requirements: Formal Education & Certification · 2-year technical degree ideal, but equivalent experience will be considered Knowledge & Experience · Excellent technical knowledge of network and PC hardware. · Hands-on hardware troubleshooting experience. · Extensive equipment support experience with Windows based computer systems · Working technical knowledge of current network protocols, operating systems, and standards · Ability to operate tools, components, and peripheral accessories. · Able to read and understand technical manuals, procedural documentation, and OEM guides. · Ability to conduct research into PC issues and products as required. Personal Attributes · Effective interpersonal skills and relationship-building skills. · Strong written and oral communication skills. · Ability to present ideas in user-friendly language. · Understanding of the organization’s goals and objectives. · Self motivated and directed. · Keen attention to detail. · Analytical and problem-solving abilities. · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Ability to work in a team-oriented, collaborative environment. · Strong customer-service orientation. Company Description At Insight Recruitment we specialize in the placement of Information Technology (IT), Biotechnology & Life Science, and Executive professionals in all varieties of industries & disciplines. Offering a boutique style service, we have grown organically over the years through word of mouth referrals and have become the Agency of Choice for companies who need the right talent to join their firm. Our Services Include: Direct hire, Contract or Contract-to-hire. We have served a wide variety of firms in the Midwest and nationwide since 1998 and as a result we have come to truly know our client's culture, their business demands and subsequently their hiring needs. Everything is evolving in today's marketplace and the most innovative professionals are driving this market. The success of your company relies on how you can attract, engage and hire these people: this is where we can help. A Dynamic Approach "Over 85% of our business comes from referrals; that's a powerful testament to the quality of service we deliver. Companies want to be truly heard and understood when they are working with an agency to help them find and secure the best talent available. Many come to us because they're tired of the larger nationwide chains only providing mediocre candidates, and they want better results. And that is what every company receives with us: better results." - Kinga Wilson, Search Consultant and Owner of Insight Recruitment


• Location: Omaha

• Post ID: 12088667 omaha is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018