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Posted: Wednesday, February 28, 2018 12:26 AM

Equal Opportunity Employer/Disability/Veterans Looking for a great seasonal opportunity this summer? Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car's summer program at the Omaha Airport! Learn sales, service and marketing from our top managers and gain real world experience with an industry leader. These are seasonal positions with about 35-40 hours/week. They will start in May and end in August. Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company in the U.S. With over 9,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $16 billion. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as a temporary part time position. Inside sales and customer service skills will be utilized on a daily basis. Write rental contracts, providing a high level of customer service and offering optional productsTake incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when neededPerform miscellaneous and backup duties job-related duties as assigned Must be at least 18 years oldHigh school diploma or GED equivalent requiredSome college requiredMust be willing to accept a seasonal position lasting no more than 150 days starting in May 2017. Candidates who are hired will not be eligible for any other opportunities at Enterprise for a minimum of 6 months following the end of seasonal employment.Must be willing to accept 10.50 per hour.Must have at least 6 months prior customer service or sales experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be able to work one of the following shifts (including weekends & holidays): Mornings (6:00am - 2:00pm)Afternoons (11:00am - 7:00pm)Evenings (6:00pm - Midnight)
Associated topics: cashier, client, client service, courtesy clerk, customer service associate, retail associate, sales, sales consultant, service representative, venta


• Location: Omaha

• Post ID: 12055322 omaha is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018