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Posted: Tuesday, May 23, 2017 9:39 PM

Alternate Locations: Atlanta, GA (Georgia); Omaha, NE (Nebraska)
Relocation assistance is not available for this opportunity.
Hiring Manager: Stacie J. Lankford
Level: P2
Requisition 30344
About The Company
Led by over 9,000 employees : including you : Lincoln Financial provides advice and solutions that help empower Americans to take charge of their financial lives with confidence and optimism. Ranked 223 on the Fortune 500 list, 24 by assets, Lincoln offers a diverse range of financial services and solutions to over 17 million customers with a strong focus on four core business areas : Life Insurance, Annuities, Retirement Plan Services and Group Protection.
The Role
As a Long Term Disability Claims Specialist, you will have the overall responsibility for managing increasingly complex long:term disability claims in an ethical manner, ensuring quality decisions, accurate time calculations, and proactive communication with claimants and employers. You will be expected to deliver a very high level of consultative customer service. In addition, you will enable less experienced team members to perform his/her assignments.


:Maintains knowledge on current and emerging developments/trends for assigned area(s) or responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
:Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
:Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of his/her assigned area(s) of responsibility.
:Identifies and communicates to management process improvements that reduce workloads or improve quality for his/her assigned area(s) of responsibility.

Customer Service
:Analyzes and processes claims by investigating, gathering and obtaining information to make claim determinations.
:Conducts interviews with external stakeholders (e.g. physicians, claimants, and/or lawyers) on standard claims.
:Negotiates settlement of claims up to designated authority level and makes claims payments.
:Analyzes claimants coverage contracts to determine payment eligibility is met.
:Evaluates and makes recommendations regarding claim eligibility determinations to management.
:Collaborates with appropriate internal stakeholders to determine claim eligibility.


:4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in Business or Finance

:3 : 5+ years of experience in LTD insurance claims that directly aligns with the specific responsibilities for this position
:1+ years of insurance policy contracts experience
:Proficiency with Microsoft Office Suite
:A demonstrated track record of consistently meeting and/or exceeding performance expectations
:Possesses a bias for action and avoids workplace distractions
:Drives performance targets to completion
This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e:mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (LFG) is an Equal Opportunit


• Location: Omaha

• Post ID: 8743878 omaha is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017